All services offered on our site belong to Natural Yaşam Kişisel Bakım ve Temizlik Ürünleri San. Tic. Ltd. Şti., registered at www.naturalive.com.tr.
Our company may collect personal data for various purposes. The following explains for what purposes and by what methods the collected personal data are gathered and how these data are protected.
By performing membership transactions or filling out various forms and surveys on our site, some personal information about the users (such as name-surname, company information, phone number, address, and e-mail address) is collected by our site due to the nature of the business.
At certain times, our company may send campaign information, information about new products, and promotional offers to its customers and members. Our members can make all kinds of choices regarding whether or not to receive such information during the membership process, and this choice can be changed in the account information section after logging in, or notification can be made via the link in the notification message sent to them.
During the approval process carried out via our site or by e-mail, personal information transmitted by our members in an electronic environment to our site will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have with our members.
Our company records and uses the IP addresses of its members to identify system-related problems and to quickly resolve problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.
Our company can use the requested information for direct marketing purposes, either by itself or by those it cooperates with, outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information regarding transactions made through our site; can be used by our company and the people it cooperates with for various statistical evaluations, database creation, and market research without disclosing the identity of our members, outside the purposes and scope determined by the "Membership Agreement."
Our company undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary measures and show the necessary care to ensure and maintain confidentiality, to prevent the whole or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our shopping site. Your credit card information is not stored in our system in any way. There are two things you should pay attention to in order to understand that you are on a secure site when you enter the transaction process. One of these is a key or lock icon on the bottom line of your browser.
This shows that you are on a secure website and all your information is encrypted and protected. This information is used only depending on the sales transaction process and in the direction of the instructions you provide. Information about the credit card used during shopping is encrypted with 256-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for inquiry. If the usability of the card is approved, shopping continues. Since no information about the card can be viewed or recorded by us, it is prevented that third parties obtain this information under any circumstances.
The reliability of the payment/billing/delivery address information of orders placed online with a credit card is audited by our company against Credit Card Fraud. Therefore, for orders from customers placing their first order on our shopping sites to reach the supply and delivery stage, the accuracy of financial and address/phone information must first be confirmed. If necessary, contact is made with the customer who is the credit card holder or with the relevant bank to check this information. Only you can access and change all the information you provide when becoming a member. As long as you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, you act within a 256-bit SSL security area during membership transactions. This system is an international encryption standard that is impossible to break.
Internet shopping sites that have an information line or customer service and clearly state address and phone information are more preferred today. In this way, you can get detailed information about all the issues you are curious about and get healthier information about the reliability of the company providing online shopping services.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our company may provide links to other sites within the website. It does not carry any responsibility for the privacy practices and contents of the sites accessed via these links.
EXCEPTIONAL CIRCUMSTANCES
In the limited circumstances specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:
E-MAIL SECURITY
Never write your credit card number or passwords in the e-mails you send to our company's Customer Services regarding any of your orders. The information contained in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.
BROWSER COOKIES
Our company can obtain information about users visiting our site and their use of the website using a technical communication file (Cookie). The aforementioned technical communication files are small text files that a website sends to a user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about a site.
The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose, how many times a person visited the site, and how long they stayed, and to generate dynamic advertising and content for users from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most browsers are initially designed to accept the technical communication file, but users can change their settings to ensure that the technical communication file is not received or to be warned when the technical communication file is sent.
Our company can change the provisions of this "Privacy Policy" at any time by publishing it on the site, by sending an e-mail to users, or by publishing it on its site. If the provisions of the Privacy Policy change, they become effective on the date they are published.
For all your questions and suggestions regarding our privacy policy, you can send an e-mail to [email protected]. You can reach our company from the contact information below.
Our Company Information:
Natural Yaşam Kişisel Bakım ve Temizlik Ürünleri San. Tic. Ltd. Şti.
Yunus Mah. Hakimiyet Cad. Meram Sok. No:18 KARTAL / İSTANBUL
E-mail: [email protected]
Phone: 0216 370 43 44
Note: The privacy commitment and security policy on this page can be updated by Natural Yaşam Kişisel Bakım ve Temizlik Ürünleri Sanayi Ticaret Ltd. Şti., therefore, the information on our "Privacy and Security" page must be checked periodically by our visitors/members.
